Privacy Practices
This Privacy Policy outlines our practices regarding privacy, including your options related to the collection, use, and disclosure of certain information, as well as the protection of your personal data by Andaman Inside Co., Ltd.

Contact Us
Should you have general inquiries about your account or need assistance on how to reach our customer service, please consult our online help center at under the “Contact” section. Information about the service provider and data controller for our members can be found in the membership confirmation email or in the payment confirmation correspondence. For specific questions regarding this Privacy Policy, the handling of personal data, cookies, or similar technologies, please reach out to us via email at

Your personal data controller is Andaman Inside Co., Ltd., which is also the service provider to you. For your and our protection, we may verify your identity before responding to your requests.

Data Collection
We collect and store information about you, such as:

  • Information Provided by You: The information we collect, which you provide to us, includes:
    • Names, email addresses, physical addresses, postal codes, payment methods, and telephone numbers. We gather this information through various methods, such as when you enter data using our services, interact with our customer service, or participate in surveys or marketing promotions.
    • Choices you make within your account or information you provide through our services.
  • Automatically Collected Information: We collect data about your usage of our services and your interactions with us, including details about your computer or other devices you use to access our services. This encompasses:
    • Your activities on our services, such as booking services, guest-staff interactions, and management of the system.
    • Details of your communication with customer service, including date, time, and reasons for contact, chat records, and if applicable, phone number and call recordings.
    • Device IDs or other unique identifiers, specific device and software characteristics (like type and configuration), connection information, statistics on web page views, referral URLs, IP addresses (which may indicate your general location), browsers, and standard web server log information.
    • Data collected through cookies and other technologies, including advertising information (e.g., ad delivery data, URLs, date, and time).

Use of Information
We employ your information to present, analyze, manage, enhance, and personalize our services and marketing efforts, process your registration, orders, and payments, and to communicate with you regarding these services and related matters, including:

  • Identifying your general geographic location, displaying localized content, providing personalized platform recommendations, and efficiently addressing inquiries and requests.
  • Preventing, detecting, and investigating potential illegal activities or breaches of our terms, including fraud and enforcing our terms (such as determining eligibility for free trials).
  • Analyzing and understanding our audience to improve our service and content recommendations.
  • Communicating with you about our services (e.g., through email, text messaging, and online messaging channels) to inform you of updates, new features, content offerings, special promotions, consumer surveys, and to assist with operational requests.

Disclosure of Information
We share your information for specific purposes and with third parties as outlined below:

  • Affiliates: Information is shared among our affiliated entities as necessary for data processing and storage, providing access to our services, customer support, decisions about service improvements, content development, and other purposes detailed in this policy’s Use of Information section.
  • Service Providers: We engage companies, agents, or contractors (“Service Providers”) to perform services on our behalf or to assist with providing services to you. For instance, we employ Service Providers for marketing, advertising, communications, infrastructure, and IT services, to customize and optimize our service, process transactions, track debt, analyze and enhance data, and to conduct consumer surveys. In providing these services, they may access your personal and other information. They are not permitted to use or disclose your personal data except in relation to these services.
  • Promotional Offers: We may offer promotions or programs requiring the sharing of your information with third parties. In such cases, we may share your name and other relevant details to facilitate the offer. Please note that these third parties have their own privacy practices.
  • Protection and Others: We may disclose personal and other information we deem necessary to:
  • Comply with legal requests, laws, regulations, or governmental demands.
  • Enforce usage terms, including investigations of potential violations.
  • Address illegal or suspected illegal activities (including payment fraud), security, or technical issues.
  • Protect against harm to the rights, property, or safety of our users, or the public as required by law.
  • Business Transfers: In the event of a corporate restructure, reorganization, merger, sale, or other transfer of assets, personal information will be transferred, subject to the condition that the recipient agrees to treat your personal data in line with our Privacy Policy.

Moreover, you can elect to disclose your information as follows:

  • While using our service, you may opt to post reviews or other information publicly, which can be accessed by third parties.
  • Social plugins and social applications operated by social networks are subject to their own terms and privacy policies.

Access to Your Account and Profile
We utilize technology that recognizes you as the account holder, granting direct access to your account without the need to re-enter password or user ID information on subsequent visits, if you select the “Remember me on this device” option. Conversely, you can choose not to enable this feature by deselecting the said option upon login.

To disassociate your account from your devices, utilize the “Sign out” feature from all devices. It is advisable to sign out after each session, particularly on public or shared devices. Prior to selling or returning a device, ensure you have logged out. Failure to secure your password or device, or to log out or deactivate your device, may allow subsequent users access to your account and personal information.

If others are granted access to your account, they may view your information, potentially including personal data.

Your Rights and Information
You have the right to request access to your personal information, correct or update any outdated or inaccurate information we hold about you. This can be easily accomplished by visiting the “Your Account” section on our website, where you can manage diverse aspects of your account, including contact and billing information. Access to “Your Account” requires login credentials.

Should you have any requests or questions about our Privacy Policy, feel free to contact us at We may refuse requests that are not reasonable or not required by law, such as those that are excessively repetitive, require disproportionate technical effort, or pose potential risks to operational security.

We retain information as legally necessary or permitted, including for billing, record-keeping, or to fulfill the purposes outlined in this Privacy Policy.

We employ reasonable administrative and technical safeguards to protect your personal information from loss, theft, unauthorized access, use, or modification. However, no security measures can guarantee 100% protection of data.

Third-Party Websites, Platforms, and Applications
Our services may be delivered through third-party platforms or contain links to third-party operated sites with differing data practices. We advise you to read these platforms’ independent privacy policies and terms carefully. Additionally, you may interact with third-party applications that communicate with our service.

Privacy Policy Updates
We periodically update this Privacy Policy to reflect legal, regulatory, or operational changes. Changes will be notified in accordance with the law. Continued use of our service after such updates constitutes acceptance of the revised policy. Should you disagree with any updates, you may discontinue using our services.